We are working hard to process and deliver your items as soon as possible. We recommend that you complete your purchase(s) by December 14, 2022 at 12pm ET for Expedited Parcel Shipping and by December 16, 2022 at 12pm ET for Xpresspost Shipping to receive before the holidays. Once your order has shipped you will receive an email notification regarding your shipping and tracking information.
It usually takes 1-3 business days for your order to be fulfilled and shipped by our team. Due to the holiday season, it may take an additional business day to fulfill and ship your order.
Expedited Parcel Shipping is FREE on all Canada purchases of $75 and over (excluding taxes). For orders under $75, Expedited Parcel Shipping costs vary by province. The total delivery time for Expedited Parcel Shipping is typically 4-8 business days (excluding processing time), with exceptions for remote provinces. Due to high order volumes, tracking updates and delivery times are currently delayed from our shipping carrier.
Xpresspost Shipping costs vary by province on all Canadian purchases. The total delivery time (excluding processing time) for Xpresspost Shipping is typically 3-5 business days, with exceptions for remote provinces. Due to high order volumes, tracking updates and delivery times are currently delayed from our shipping carrier.
Please note that any orders placed after 12:00pm PST on Friday will process on the following Monday.
If you have any questions at all, we have a full Customer Experience team available from 7am-7pm PST, 7 days a week. We can't wait to hear from you soon!
Live Chat: Click HERE to start a chat with us
Text: +1 (437) 747-7933
Phone: +1 (855) 443-7003
Email: Click HERE to email us
We appreciate your patience and understanding as we get you your packages as quickly as possible!