We definitely want to make this right for you! In order to help you out and get you the correct product, we will need more information. Please contact us with your order number and the name of the product you were supposed to receive but are missing.
We're available to help 7am-7pm PST Monday - Sunday.
Live chat: Click on the Help button in the upper right corner of our website
Phone: (855) 443-7003
Email: Click here to fill out our contact form anytime during or outside of our business hours
*If you reached this FAQ page through a suggested article after sending us an email, please do not mark this ticket as resolved as it will close your request and our team won't be able to assist you.